Knowledge Base
Predictive AI
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What is Predictive AI?
Predictive AI is the use of historical data to forecast future outcomes, such as churn, expansion, or NPS status. It narrows uncertainty by assigning probabilities to custom...
Generative AI
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What is Generative AI?
Generative AI is a type of artificial intelligence that creates new data, content, or simulations by learning from existing patterns. In Customer AI, it can generate missing ...