Knowledge Base
The Reality of Data Assets in Customer AI — An Expert Interview with Brian Curry
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In the Customer AI Masterclass (Lesson 3.10: Expert Interview: Brian Curry) Brian Curry provides a pragmatic view on the realities of data assets and data engineering. He emphasizes that most organ...
How Predictive AI Expands Leadership Beyond Gut Instinct with Tey Bannerman
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In a recent episode of the CX Iconoclast (From Cost-Cutting to Customer Growth: A Smarter AI Strategy) , Richard Owen sat down with McKinsey partner Tey Bannerman to explore how AI is reshaping ent...